Your Enhanced Digital Banking Experience is Here

We’re excited to bring you a more modern, intuitive and secure way to manage your finances with Palmetto Citizens.

This upgraded platform features a refreshed design, improved navigation and powerful new tools to help you stay connected to your accounts anytime, anywhere. Whether you bank on your phone, tablet, or computer, you’ll enjoy a smoother experience across all your devices.

What You Need to Know

Your Login Information Stays the Same: Currently enrolled digital banking users will continue using their existing username and password to access the new system.
- Saved passwords or biometric logins, such as Face ID or fingerprint, may need to be re-established.
- Business memberships previously enrolled using business information rather than personal information may be required to re-enroll.
Same Mobile App, Just Update It: You’ll continue using the same Palmetto Citizens mobile app. To access the upgraded experience, simply make sure you download the latest app update.
Trusted Devices Will Need to Be Re-Established: For your protection, devices previously marked as trusted in digital banking will need to be re-established. Until a device is trusted again, you may be asked to receive and verify a one-time passcode during login.
Your Existing Settings Have Transferred: Many of the preferences and tools you've used in our previous system will continue in the new system, including:
- Recurring transfers
- Account alerts and notifications
- External transfer accounts
- Transfers set up to other Palmetto Citizens members
- Other common settings and preferences

New Features You’ll Love

Credit Score Monitoring: Keep an eye on your financial health with built-in credit score monitoring and helpful insights.
Expanded Business Banking Features: Business members now have access to additional tools and functionality designed to better support their banking needs.
Enhanced Security Features: Your security remains a top priority. The new system includes added protections and updated security tools to help keep your information safe.

Why We’ve Made This Upgrade

At Palmetto Citizens, we’re always looking for ways to improve the member experience and invest in technology that makes banking more convenient, secure and user-friendly. This enhanced digital banking platform is another example of that commitment, and our goal is to make this transition as seamless as possible for you.